Updates on RDFFG Services

The Regional District of Fraser-Fort George is providing the following information related to its services and facilities in light of COVID-19, or the coronavirus

Landfills and Transfer Stations

All landfills and transfer stations remain open.  The public is reminded that physical distancing protocols have been implemented at landfills and transfer stations which means few vehicles on site at one time. This may lead to longer line ups so the public is encouraged to avoid unnecessary trips to our waste disposal facilities.

Swap Sheds in Mackenzie, Valemount, Shelley and McBride are closed effective immediately.

For those residents serviced by curbside garbage and recycling collection, continue to utilize these services for disposal of your household waste and reduce unnecessary trips to our landfills or transfer stations.  The public is reminded to continue to adopt waste reduction and recycling practices to reduce the pressure on those facilities.

Community Halls & Recreation Facilities

Health officials have issued a directive regarding public gatherings to say that gatherings of 50 or more should be cancelled.  We are reaching out to those who have events booked in our facilities to ensure they are aware of the directive to cancel.  Status of events with less than 50 attendees will be up to the discretion of event organizers. 

The Robson Valley Recreation Centre, the Robson Valley Community Centre and the Canoe Valley Recreation Centre are closed to the public.

For the safety of our first responders, our Volunteer Fire Department halls have been closed for public gatherings.  Fire departments are still responding to emergency calls.

RDFFG Corporate Office

The Regional District office at 155 George Street will only be accessible to those with scheduled appointments. 

No walk in traffic will be permitted.

People are asked to phone in with inquiries and to request appointments by calling at 250-960-4400 or 1-800-667-1959 or email district@rdffg.bc.ca  If you are sick, have returned from an out of country visit in the last 14 days or have been exposed to the COVID-19 coronavirus we respectfully ask that you do not come to our office. Alternative ways of conducting business are listed below:

Financial Services

To reduce the need to come to the RDFFG office for either accounts payable or receivable, the Regional District encourages vendors and account holders to utilize online options. For those with accounts with the RDFFG or those making utility payments, information is available on our website at http://www.rdffg.bc.ca/services/financial/accounts-receivable about payment options Vendors are encouraged to complete and submit an EFT application available at http://www.rdffg.bc.ca/services/financial/accounts-payable to ensure payment is received without undue delays. Invoices should be sent in PDF format to financialservices@rdffg.bc.ca

Building Permits and Inspections

People looking to apply for a building permit or schedule a building inspection are required to call ahead to the Regional District office at 250-960-4400 or 1-800-667-1959 to schedule a time in the Prince George area. In the Robson Valley, inspections and appointments can be scheduled by calling 250-569-4211. 

Note for the health and safety of homeowners and staff,  all inspections on existing occupied homes are suspended unless access to the new construction can occur without entering the home.  Please call our office for any clarification on inspections.

Land Use / Planning Services

People looking for land use (zoning) information are asked to call into the Regional District office at 250-960-4400 or 1-800-667-1959 to speak to a planner. Alternatively, the public can access an online mapping system on the Regional District’s website at http://www.rdffg.bc.ca/maps/web-map-disclaimer

FOI Requests

FOI applicants are asked to phone in with inquiries or to email your application to FOI@rdffg.bc.ca.   

Responses to requests for information will be emailed where possible.

We will be endeavoring to respond to FOI requests in a timely manner; however, this will depend on the type of information that is being requested as well as staff resources during the COVID-19 pandemic.  The Provincial Privacy Commissioner has directed that local governments have up to 60 working days to respond to a request during this time. 

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The Regional District is asking the public to help reduce the spread of COVID-19. Visitors to all Regional
District facilities are asked the following:

• Refrain from accessing our facilities if you are unwell or have traveled outside of Canada within the last 14 days
• Practice social distancing by keeping six feet away from staff and other visitors where possible.
• Avoid paying any fees or charges in cash where other options exist.
• Reduce in-person visits to facilities if it’s non-essential or if your inquiry can be handled through a phone call to 250-960-4400 or 1-800-667-1959 (within BC) or visiting the Regional District’s website at www.rdffg.bc.ca

The situation with COVID-19 is unprecedented and is evolving every day. The Regional District will continue to follow directions from provincial and federal authorities and health agencies.

In the meantime, the public is reminded to be vigilant in protecting themselves and their family from the spread of COVID-19 and follow the advice from the BC Centre for Disease Control. Wash your hands often with soap and water, cover your mouth and nose when coughing or sneezing, avoid others who are unwell, and stay home when you are sick. Heed the advice and direction set out by the Provincial Health Officer for additional precautionary measures.

Further information about COVID-19 can be found at: http://www.bccdc.ca/health-info/diseases-conditions/covid-19