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Resident Notice - Dore River Area

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Services
Development / Bylaw Enforcement

The Bylaw Enforcement Officer investigates complaints regarding, and works to obtain compliance with, various Regional District of Fraser-Fort George regulation bylaws.  Some matters the Bylaw Enforcement Officer commonly deals with include:

  • Zoning and land use
  • Building regulations
  • Untidy and unsightly premises
  • Hazard conditions

If you would like to register a complaint please either:

  1. Complete the printable Complaint Form and mail or deliver it to the Regional District office or
  2. Complete the Online Complaint Form.
  3. If you are unable to fill out the printable or online complaint form, visit or telephone the Regional District office and ask a staff member to assist you by filling the form out for you.  The staff member will then ask you questions to obtain the necessary information for the form.

Please be advised that if you do not fill out a complaint form with the necessary information, or if you do not provide the necessary information to a staff member so they can fill out the complaint form for you, then the Regional District may be unable to investigate or act on your complaint.

Your personal information is protected and will not be released to anyone (including the person who is the subject of the complaint) unless it is required or authorized by law. If an investigation results in legal proceedings, the Regional District may be required to disclose your information as part of the legal proceedings.

Where bylaw-related concerns or problems arise, the Regional District encourages residents, where appropriate, to discuss them amongst themselves and attempt to resolve the issues amicably.  If resolution is not possible, or circumstances do not allow for a solution, then a complaint form should be submitted to the Bylaw Enforcement Officer.

Once a complaint form is received, the Bylaw Enforcement Officer will investigate the complaint and determine whether it is a contravention of the applicable bylaw. Assuming it is determined that there is a contravention, the Bylaw Enforcement Officer will normally bring the complaint to the attention of the alleged contravener, giving the alleged contravener a reasonable amount of time to resolve the issue. In most cases, the Bylaw Enforcement Officer is able to bring about a resolution at this stage through voluntary compliance. However, there are circumstances when a resolution can only be obtained through enforcement measures; for example, prosecuting a person in Court. The enforcement of local government bylaws through the legal proceedings can be very time-consuming and costly; thus, every effort is made to resolve the issues directly with the offending party.

Once a complaint is received in writing, and an investigation reveals a contravention, the contravening matter will be brought into compliance, either directly or, if necessary, through legal process.

Your personal information is protected and will not be released to anyone (including the person who is the subject of the complaint) unless it is required or authorized by law. If an investigation results in legal proceedings, the Regional District may be required to disclose your information as part of the legal proceedings.

 

Bylaw Compliance FAQ's

Bylaw Services cannot investigate anonymous complaints. Your contact information is required to enable us to keep you advised of the course of the investigation and to contact you to obtain more information if necessary. The Bylaw Complaint Form can be completed online and forwarded to Bylaw Services.

Yes, your personal information is protected and will not be released to anyone (including the person who is the subject of the complaint) unless it is required or authorized by law. If an investigation results in Court proceedings, the Regional District may be required to disclose your information as part of the Court process.

If it becomes necessary to prosecute someone for a bylaw offence or for the Regional District to take civil proceedings then it may be necessary for you to present evidence in court.

You will be contacted by a Bylaw Enforcement Officer to obtain further information and kept advised of the outcome of the investigation.

The Regional District does not have any animal control bylaws, which means that we don’t have the authority to deal with animal complaints, including but not limited to barking and noisy dogs, loose and unleashed dogs, neglected or stray dogs, injured dogs, impounded dogs, attacking or aggressive dogs, and dogs kept outside without appropriate shelter.

The BCSPCA can be reached at 1-855-622-7722 for animals in distress or cruelty concerns.

The Livestock Act only deals with dog attacks on livestock. The dog can be destroyed, but has to be caught in the act. Contact phone #: 1-888-823-3355.

Conservation deals with dogs chasing wildlife. Call the RRAP line 1-877-952-7277

As mentioned elsewhere, the Regional District does not have an animal control bylaw or animal control service, so it cannot investigate or respond to complaints about dog attacks or aggressive or dangerous dogs.  However, the police have authority under provincial legislation to take enforcement action if they determine a dog meets the definition of “dangerous dog” found in the law.

If there is a dog attack in progress please report this by telephoning 911 and asking for the police.  In other cases, where there is no immediate danger but you are concerned a dog is dangerous, please telephone the local police on their non-emergency line at 250-561-3300.

If a person, or the person's animal or property, is harmed by a dog, the Regional District has no legal authority to what that person may or may not be entitled to under the law.  For more information on whether compensation is owed, a person should consult a lawyer.

Building Permitting and Inspections Frequently Asked Questions are located on the Regional District website.

For further information, please contact the Building Inspection department at 250-960-4400 or at service@rdffg.bc.ca

The Regional District has developed an online mapping system that can help you find the zoning of a specific parcel. You can access the online mapping here.

Should you need further assistance in determining the zoning of a specific parcel contact the Planning department at 250-960-4400 or at developmentservices@rdffg.bc.ca

The Regional District regulates the condition of properties. Property owners or occupants must not allow their properties to become or remain unsightly due to the accumulation of derelict vehicles, filth, discarded materials, rubbish or graffiti. The Regional District does not regulate the overgrowth of vegetation or lawns.

Illegal dumping is purposefully leaving waste on private or public land rather than using legal disposal methods like recycling or landfilling.

When you witness an environmental violations call the Provincial Report All Poachers and Polluters (RAPP) line at 1-877-952-7277 to report illegal waste disposal anywhere in BC.

A Special Events Permit is required for any event, public show, exhibition, carnival, fair, concert or commercial performance which might reasonably be expected to have attendance of more than one thousand (1,000) people.

Special Events Permit application fee is $200 and must be submitted no less than 180 days prior to the proposed event taking place.